🔒 Privacy & Security

Daka99 Privacy Policy – How Your Information Is Protected

Daka99 treats the security of your personal information as its top priority. What data we collect, why we collect it, and how we keep it safe — it's all clearly explained right here.

📅 Last Updated: January 2026 🛡️ SSL Encrypted 🌐 GDPR Aware ✅ Never sold to third parties

Important: By creating an account or using the daka99 platform, you are considered to have agreed to this Privacy Policy. We will notify you in advance of any changes. We encourage you to check this page regularly.

1 What data we collect

Daka99 collects certain personal information to keep the platform running smoothly and to give you the best gaming experience. This information is collected in two main ways — what you provide directly, and what is gathered automatically while you use the platform.

Full details are provided in the table below:

Data type Example Collection Methods
Identity information Full name, date of birth, national ID number Registration form
Contact Information Phone number, email address Registration / Profile
Financial information Mobile Banking/Nagad number, transaction history Payment processing
Device information IP address, browser, operating system Automatic
Gaming information Betting history, wins and losses, session duration Platform logs
Location Information Approximate country and city (derived from IP) Automatic
Note: We never store your password in plain text. Passwords are always encrypted using one-way hashing.

2 Why we collect data

Daka99 only collects your information for specific, legitimate purposes. No data is collected unnecessarily or without reason. The core purposes are:

  • Account management: For registration, login, and profile updates
  • Identity verification (KYC): For anti-money laundering compliance and legal obligations
  • Payment processing: To process deposits and withdrawals securely
  • Customer support: To resolve your issues quickly
  • Promotions and offers: To send you personalized offers based on your preferences
  • Security monitoring: To prevent fraud and unauthorized access
  • Responsible gaming: To detect problem gambling behavior and provide support
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your profile settings or by contacting support.

3 How we use your information

Daka99 uses collected data solely to improve platform services and personalize your experience. Your information is never sold commercially to third parties without your consent.

How your information is used:

  • Analyzing user behavior to improve service quality
  • A/B testing for new games and features
  • Managing push notifications and email campaigns
  • Identifying and resolving platform bugs and errors
  • Generating personalized game recommendations
  • Ensuring legal and regulatory compliance

Data collected through our analytics is generally used in anonymized or aggregated form so that no individual can be identified.

4 Third parties & data sharing

Daka99 never sells your data. However, in limited circumstances, information may be shared with trusted third parties:

  • Payment processors: Mobile Banking, Nagad, Rocket — for processing transactions only
  • KYC verification provider: Recognized bodies for identity verification
  • Law enforcement agencies: As required by valid court orders or investigations
  • Technology partners: Server hosting, cybersecurity — covered under strict confidentiality agreements
Our commitment: All third-party partners are required to comply with daka99's privacy standards. They are not permitted to use your information for their own purposes.

For international data transfers, we ensure that adequate data protection measures are in place in the destination country.

6 Data protection measures

Daka99 uses industry-leading security technology to protect your data. Our security framework is continuously updated to address emerging cyber threats.

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • AES-256 encryption — for securing stored sensitive data
  • Two-factor authentication (2FA) — for account security
  • Firewall and DDoS protection — at the server level
  • Regular security audits and penetration testing
  • 24/7 security monitoring team
If you suspect unauthorized access to your account, change your password immediately and contact our support team.

7 Data retention period

Daka99 does not retain your data longer than necessary. As a general rule, data is kept for as long as your account remains active, and for a maximum of 5 years after account closure to meet legal obligations.

  • Account information: 5 years after account closure
  • Transaction Records: 7 years (in compliance with financial regulations)
  • Support Chat Logs: 2 years
  • Cookies and session data: 30 days to 1 year
  • Analytics data: Indefinitely in anonymized form

Once the retention period expires, data is securely deleted to prevent any possibility of recovery.

8 Your Rights

Daka99 believes every user should have complete control over their own data. That's why we provide you with the following rights:

Your Data Rights

Daka99 gives you full control over your personal information.

Right to access your data

You can request to see what information we hold about you at any time. Submit a request to support and a full copy of your data will be provided within 30 days.

Right to rectification

If any of your information is incorrect, you have the right to have it corrected. You can update inaccurate details through your profile settings or by contacting support.

Right to erasure

Upon account closure, you may request deletion of all personal data beyond what is required by law.

Right to restrict processing

You can object to specific uses of your data — for example, opting out of marketing emails or analytical processing.

Right to data portability

You may request a download of your data in a portable format (CSV/JSON). This data can be transferred to another platform.

Right to Withdraw Consent

You may withdraw your consent to any type of data processing at any time. However, this will not affect any processing that has already taken place.

9 Minor Protection & Privacy

Daka99 strictly prohibits anyone under the age of 18 from registering or using the platform. We do not knowingly collect personal information from minors.

If we become aware that a minor's information has been collected inadvertently, we will immediately delete that data and close the account. If you believe your child is using this platform, please contact us right away.

Keeping minors away from gaming is our social responsibility. Our Responsible Gaming You will find detailed guidance for parents on this page.

10 Privacy Policy Updates

Daka99 reserves the right to update this Privacy Policy as needed. Changes may occur due to technical updates, legal requirements, or service improvements.

For any major changes, we will notify you at least 14 days in advance through one of the following channels:

  • Notifications sent to your registered email address
  • Pop-up messages displayed at platform login
  • Update of the effective date at the top of this page

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

11 Contact Us

For any questions, complaints, or data requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to assist you.

  • Email: [email protected]
  • Live Chat: At any time by logging into the platform
  • Response Time: Up to 48 hours
  • Data request processing: Up to 30 days
When requesting data deletion or correction, you will need to verify your identity using your registered phone number or email to ensure only you can make changes to your account.

Why is daka99's approach to privacy different?

We are committed to protecting your data — not just in words, but in action.

End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. daka99 uses bank-level security.

Your data is never sold

Daka99 never sells your personal information to third parties. Our revenue comes from gaming services, not data.

In your control

View, edit, delete, or download your data — it's all in your hands. Contact support anytime to make a request.

Regular security audits

Our systems are regularly audited by third-party security experts. Any vulnerabilities found are patched immediately.

A transparent policy in plain language

No complex legal jargon — everything is explained in plain, straightforward language. What you read is what we practice. No hidden clauses.

Quick response

We respond to all data-related requests within 48 hours. For urgent matters, our live chat is available for immediate assistance.

Privacy FAQ

The most common privacy questions asked by our users.

No, daka99 does not store your bank account or card details directly. Payment information is handled through a secure payment gateway. We only retain transaction reference numbers and amounts.

For certain technical services (such as cloud hosting or cybersecurity), data may be transferred internationally. In every case, we ensure that the recipient organization adheres to the highest data protection standards and is bound by a strict confidentiality agreement with us.

After account closure, we are legally required to retain certain data (such as transaction records) for a limited period. However, your profile information, gaming history, and personal preferences will be deleted. To request complete data deletion, please contact our support team.

Yes, you can opt out of marketing communications at any time through your profile settings or by contacting support. However, important account-related messages — such as password resets or transaction confirmations — cannot be disabled as they are essential for security.

If a valid court order or investigation directive requires disclosure, we are legally obligated to comply. However, every such request is reviewed by our legal team, and we never share more information than required. Where legally permitted, we will make reasonable efforts to notify you of any such request.

Play safe, enjoy with peace of mind!

Your data is completely secure at daka99. Join today and experience Bangladesh's most trusted gaming platform.

Register Now Log In Responsible Gaming
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